Knowledge Management In Consulting Firms: A Survey For Designers

Speaker: 
Mohammadreza Mirafzal – PhD student, CentraleSupelec

Abstract:
This study aims at revising the history of knowledge management in consulting firms to propose a survey aimed at designing and implementing a knowledge management model adapted to the needs of modern-day / data-driven consulting firms. First, a four-stage knowledge management activity is examined as per the state-of-the-art context mentioned above. Second, a detailed adaptation of this four-stage model is explicitly proposed for consulting firms in light of Nanoka’s knowledge creation model and other related research. Finally, critical success factors and issues are examined to suggest further research avenues to elaborate our knowledge management model.